Operations Specialist
2 weeks ago
The Operations Analyst will play a key role in implementing, maintaining, and improving processes to ensure timely and accurate completion of Operations tasks and analysis for our residential and commercial energy customers. This role will focus on Remittance, Incentive Fulfillment, and Vendor Feedback functions of Operations.
Key Responsibilities
Perform cross-functionally to identify, document, and assist in the development of processes and gaps
Execute daily processing tasks while minimizing exceptions
Use root cause analysis to identify solutions to exceptions, errors, and process gaps
Interpret complex data and effectively communicate findings to stakeholders and third parties
Ensure business requirements and regulations are met and implemented in daily tasks and exception handling
Provide user support for applications, projects, and processes
Generate routine and ad hoc reports to drive results and performance
Effectively coordinate workload and needs based on competing priorities
Requirements
High School Diploma or GED Equivalent
Bachelor's degree from a four-year university preferred; Experience will offset college education requirements
Intermediate to advanced Excel skills
SQL experience is a plus
Experience with data visualization tools like Power BI is a plus
Passion for analytics and excellent business performance
Manage self and strive for exceptional results
Work effectively and build relationships with people at all levels
Excellent written, verbal, and interpersonal communication skills
Takes responsibility, is accountable for all actions and decisions, and pushes self and others for the best outcome for our customers and company
Ability to receive direct feedback, adjusting approach and goals accordingly
Ability to perform under pressure, deliver to milestones, and manage resources
About INSPYR Solutions
We are a national expert in delivering flexible technology and talent solutions. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. We strive for excellence and focus on the human aspect of our business, working seamlessly with our talent and clients to match the right solutions to the right opportunities.
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