Client Service Representative

1 week ago


Lakewood, Washington, United States BluePearl Full time

BluePearl Pet Hospital is committed to transforming the veterinary industry through innovative quality medicine and care.

The estimated annual salary for this role is $39,919 - $62,739, based on the hourly rate of $19.83 - $30.44.

Job Summary:

We are seeking a compassionate Client Service Representative to join our Lakewood team. As a key member of our team, you will:

  • Greet clients with a warm and professional acknowledgement upon arrival.
  • Offer a friendly smile, strong eye contact, and an approachable demeanor at all times.
  • Listen compassionately to clients' concerns and respond clearly and calmly.
  • Assess clients' needs and determine the level of emergency care required.
  • Respond to non-patient calls and visitors, connecting them to the appropriate team member.
  • Confirm appointments in advance and ensure clients receive accurate information about preparing their pet for the appointment.
  • Provide emotional support and resource materials to grieving clients in a compassionate and discreet manner.

What We Offer:

  • We provide opportunities for growth and development through our talent development programs and leadership workshops.
  • We promote a family-like culture in our hospitals, valuing your health and well-being as an associate.
  • We offer a comprehensive benefits package, including health, dental, vision, and life insurance options.


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