Client Service Representative
1 week ago
BluePearl Pet Hospital is committed to transforming the veterinary industry through innovative quality medicine and care.
The estimated annual salary for this role is $39,919 - $62,739, based on the hourly rate of $19.83 - $30.44.
Job Summary:
We are seeking a compassionate Client Service Representative to join our Lakewood team. As a key member of our team, you will:
- Greet clients with a warm and professional acknowledgement upon arrival.
- Offer a friendly smile, strong eye contact, and an approachable demeanor at all times.
- Listen compassionately to clients' concerns and respond clearly and calmly.
- Assess clients' needs and determine the level of emergency care required.
- Respond to non-patient calls and visitors, connecting them to the appropriate team member.
- Confirm appointments in advance and ensure clients receive accurate information about preparing their pet for the appointment.
- Provide emotional support and resource materials to grieving clients in a compassionate and discreet manner.
What We Offer:
- We provide opportunities for growth and development through our talent development programs and leadership workshops.
- We promote a family-like culture in our hospitals, valuing your health and well-being as an associate.
- We offer a comprehensive benefits package, including health, dental, vision, and life insurance options.
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