Restoration Estimator

Benefits:

• 401(k) matching
• Performance-based bonuses
• Company vehicle
• Dental coverage
• Health insurance
• Paid time off
• Vision coverage

SERVPRO of Minnetonka is seeking a skilled Mitigation Estimator to enhance our dedicated team. If you are driven by a desire to assist individuals during challenging times, we would like to hear from you.

Our Mitigation team is in search of a proactive individual with a background in the restoration sector, eager to collaborate with our VP of Mitigation to refine our Estimation process. If this aligns with your expertise, we encourage you to explore this opportunity.

• Contact non-emergency leads to assess potential clients regarding the scope of work and their financial capabilities (self-pay or insurance).

• Arrange estimates for leads requiring them.

• Promptly follow up on incoming leads to qualify and schedule estimates.
• Conduct on-site evaluations for residential and commercial clients to define project scope.
• Deliver accurate estimates to clients within 24 hours of the site visit.
• Follow up on estimates to secure projects and schedule work.
• Collect necessary documentation and deposits to initiate work.
• Collaborate with the mitigation production team to ensure project execution.
• Establish client relationships for potential construction services.

• Act as a first responder to losses as required.
• Be available on-call one night per week and one weekend monthly to handle incoming inquiries.

While on-call, be prepared to respond to commercial losses.

• Document projects through emails, notes, and files as necessary.
• Willingness to travel for storm-related work and manage storm response teams.
• Address any customer service concerns that may arise.
• Manage multiple job files efficiently.
• Aim for a 75% close rate on all written estimates.
• Coordinate with clients and insurance providers for project approvals.
• Facilitate a seamless transition to production once work is scheduled.
• Maintain clear communication with the Production Manager, Operations Manager, and Marketing Representatives.
• Support marketing efforts by fostering relationships with adjusters and other influential contacts.

Base Salary: $75,000 plus 2% commission on completed projects (with expectations of $1 million in Mitigation Jobs annually).

• PTO
• Company Vehicle
• Company Phone
• Company Computer
• Comprehensive Employee Benefits including:
  • Medical
  • Dental
  • Vision
  • Short-Term Disability
  • Long-Term Disability
  • 401k with employer matching
  • Life Insurance

• Minimum of 5 years in the restoration industry.
• Proven experience with Xactimate, including certifications for Levels 1, 2, and 3.
• Preferred familiarity with DASH, Docusketch, and MICA.
• Strong written and verbal communication skills.
• Experience collaborating with insurance companies.
• Highly organized with critical thinking and problem-solving abilities.
• Demonstrated understanding of job profitability.
• Ability to work effectively within a team.

• This position requires on-call availability for after-hours calls to dispatch losses and respond to commercial incidents.
• Full-time role with hours typically between 8:00 a.m. and 5:00 p.m., Monday to Friday, with a minimum of 40 hours per week. This role often requires extended hours, on-call duties, and weekend work. Local travel is necessary, with occasional out-of-area and overnight travel expected.