Assistant Community Manager
2 weeks ago
Pratum Companies is seeking a highly skilled Assistant Community Manager to join our team. As a key member of our property management team, you will be responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintain community compliance with all policies, procedures, and internal quality control standards.
Key Responsibilities
- Assist with the management of the affordable housing/section 8 recertification process and compliance.
- Maintain property waiting list and ensure accurate record keeping.
- Build positive relationships with prospective and current tenants.
- Coordinate on-site data collections and processing of resident information.
- Schedule resident recertification interviews and coordinate apartment inspections.
- Ensure proper calculation of income, assets, rent levels, etc.
- Investigate and resolve complaints, disturbances, and violations.
- Maintain resident files in accordance with company policy and regulatory agency policy.
- Assist with tasks associated with the operation of the property, including leasing, rent collections, resident services, and maintenance.
- Prepare and execute detailed and legally compliant lease agreements.
- Oversee all financial procedures, including verifying renter income, processing monthly payments, and executing default protocols.
- Create organizational systems to support accurate record keeping, efficient financial transactions, and prompt renter complaint resolution.
Requirements
- Previous property management experience is required.
- At least two years of section 8 experience as an Assistant Community Manager.
- Knowledge of Department of Housing and Urban Development (HUD) rules and regulations.
- COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience.
- Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
- Outstanding customer service skills.
- Exceptional verbal and written communication skills.
- Accounts receivable and collections experience is a must.
- Attention to detail and ability to work independently on assignments.
- Proficient in Word, Excel, Outlook, One-Site Property Management Software, and Internet.
Benefits
- Competitive salary and extensive, market-competitive health and welfare benefits.
- Medical, dental, and vision insurance.
- Paid vacation and holidays.
- Paid personal/sick leave.
- Company-paid life insurance.
- Company-paid short-term and long-term disability insurance.
- Supplemental life insurance (self, spouse, child[ren]).
- Retirement savings plan with company match.
- Company outings and events.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
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