Peer Support Specialist/Care Manager Assistant

6 days ago


Raleigh, North Carolina, United States Fernandez Community Center Full time
Job Title: Peer Support Specialist/Care Manager Extender

We are seeking a highly motivated and compassionate Peer Support Specialist/Care Manager Extender to join our team at Fernandez Community Center. As a key member of our care management team, you will play a vital role in supporting Care Managers in delivering high-quality services to our members.

Key Responsibilities:

  • Member Engagement: Establish rapport with members, gather necessary information for care planning, and provide emotional support.
  • Care Coordination: Assist in coordinating appointments, services, and transportation for members, ensuring seamless communication and efficient care delivery.
  • Data Management: Maintain accurate and up-to-date records of member interactions, appointments, and services provided.
  • Team Collaboration: Work closely with Care Managers and other team members to ensure effective communication and care delivery.
  • Resource Assistance: Provide information and assistance to members in accessing community resources and social support services.
  • Supportive Role: Share personal experiences sensitively when appropriate, providing a relatable perspective for members.
  • Documentation: Complete all required documentation accurately and in a timely manner.
  • Training and Development: Participate in training programs to enhance skills and stay updated on best practices in care management.
  • Adherence to Policies: Follow all organizational policies and procedures to ensure compliance with regulatory standards.

Requirements:

  • Minimum of a high school diploma or equivalent.
  • Individuals must be at least 18 years old.
  • Certified Peer Support Specialist.
  • Previous experience in a healthcare or community support role preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work collaboratively within a team and independently when necessary.
  • Empathy and understanding of individuals with behavioral health conditions.

About Us:

Fernandez Community Center is a Mental Health Agency dedicated to helping others with life struggles and challenges. We are committed to providing high-quality services to our members and are seeking a dedicated and compassionate individual to join our team.



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