Assistant Community Manager

6 days ago


Raleigh, North Carolina, United States Pratum Companies Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Community Manager to join our team at Pratum Companies. As a key member of our property management team, you will be responsible for assisting the Community Manager in the overall operations of the property, development, and oversight of the team, as well as maintaining community compliance with all policies, procedures, and internal quality control standards.

Key Responsibilities
  • Assist with the management of the affordable housing/section 8 and Tax Credit (LIHTC) recertification process and compliance.
  • Maintain property waiting list and oversee accounts receivable, collecting rent, security deposits, and invoice processing.
  • Deliver legal notices and build positive relationships with prospective and current tenants.
  • Coordinate on-site data collections and processing of resident information, schedule resident recertification interviews, and coordinate apartment inspections.
  • Ensure proper calculation of income, assets, rent levels, etc., and investigate and help resolve complaints, disturbances, and violations.
  • Maintain resident files in accordance with company policy and regulatory agency policy.
  • Assist with tasks associated with the operation of the property, including leasing, rent collections, resident services, and maintenance.
  • Prepare and execute detailed and legally compliant lease agreements and oversee all financial procedures, including verifying renter income, processing monthly payments, and executing default protocols.
  • Create organizational systems to support accurate record keeping, efficient financial transactions, and prompt renter complaint resolution.
Requirements
  • Minimum 3 years of experience in residential property management, with a focus on affordable housing and Tax Credit compliance.
  • Previous experience as an Assistant Community Manager or in a similar role.
  • Knowledge of Department of Housing and Urban Development (HUD) rules and regulations.
  • Certified Occupancy Specialist (COS) or Tax Credit Specialist (TCS) certification or equivalent.
  • Excellent communication and customer service skills, with the ability to work independently and as part of a team.
  • Proficient in Microsoft Office and property management software, with a strong attention to detail and organizational skills.
Benefits

Pratum Companies offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation and holidays, paid personal/sick leave, company-paid life insurance, and a retirement savings plan with company match.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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