Overnight Stocking Supervisor
1 day ago
This role is responsible for leading and developing teams effectively by teaching, training, and actively listening to associates. The ideal candidate will have a strong background in inventory management, store operations, and team leadership.
Key Responsibilities- Leads and develops teams by teaching, training, and actively listening to associates
- Tours stores and provides feedback to improve operations
- Communicates and collaborates with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction
- Introduces and leads company change efforts
- Provides clear expectations and guidance to implement business solutions
- Communicates business objectives to teams effectively
- Models and demonstrates exceptional customer service standards to store associates
- Manages and supports customer service initiatives
- Ensures customer needs, complaints, and issues are successfully resolved
- Develops and implements action plans to correct deficiencies
- Provides process improvement leadership to ensure a high-quality customer experience
- Drives the financial performance and sales of the designated store area
- Reviews and evaluates P&L statements
- Manages and assists in budgeting, forecasting, and controlling expenses
- Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
- Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
- Provides supervision and development opportunities for hourly associates
- Hires, trains, and mentors associates
- Assigns duties and sets clear expectations
- Provides associate recognition and communicates expectations consistently and effectively
- Ensures diversity and inclusion awareness
- Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
- Coordinates, completes, and oversees job-related activities and assignments
- Develops and maintains relationships with key stakeholders
- Supports plans and initiatives to meet customer and business needs
- Identifies and communicates goals and objectives
- Builds accountability for and measures progress in achieving results
- Identifies and addresses improvement opportunities
- Demonstrates adaptability and promotes continuous learning
- 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience
- For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
- For facilities that sell only ammunition and have state-specific requirements, I acknowledge that the position for which I am applying may require a current state-issued Certificate of Eligibility
- Associates will be required to attend and successfully complete all job-required trainings and assessments
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
650 S Trooper Rd, Norristown, PA, United States of America
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