Extended Stay Guest Experience Specialist

5 days ago


Malvern, Pennsylvania, United States Extended Stay Full time

**Job Summary:**

We are seeking a motivated and customer-focused Guest Experience Specialist to join our Extended Stay team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, processing reservations and payments, and collecting guest information for sales leads.

**Key Responsibilities:

  • Assist guests at all times and respond to their requests with diligence;
  • Process reservations, registration, payment, and departures according to company procedures;
  • Collect relevant guest information for potential sales opportunities.

**Requirements:

  • Strong communication and problem-solving skills;
  • Ability to multitask and prioritize tasks effectively;
  • Familiarity with hotel operations and procedures.

**Compensation and Benefits:

  • A salary range of $40,000 - $50,000 per year;
  • A comprehensive benefits package including medical, dental, and vision insurance;
  • A 401(k) retirement plan with employer match;
  • Opportunities for career advancement and professional growth.


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