Customer Solutions Specialist
1 week ago
Job Summary:
We are seeking a Reservation Specialist/Sales Rep to join our team at 654Limo, Inc. As a key member of our sales team, you will be responsible for presenting and selling our company services to new and existing customers, while also providing exceptional customer service.
Key Performance Indicators (KPIs):
- Meet and exceed sales targets
- Provide exceptional customer service, resulting in increased customer satisfaction and loyalty
- Manage reservations efficiently and effectively, ensuring timely and efficient service delivery
Responsibilities:
- Sales and Marketing: Develop and execute effective sales and marketing strategies to drive business growth
- Customer Relationship Management (CRM): Build and maintain strong relationships with customers to increase loyalty and retention
- Operations Management: Manage reservations, dispatch, and driver support to ensure seamless service delivery
Requirements:
- Previous experience in sales, customer service, or other related fields
- Strong negotiation skills
- Excellent written and verbal communication skills
- Ability to work holidays, weekends, and nights
Salary: $50,000 - $65,000 per year
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