Front Desk Associate
3 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Front Desk/Sales Associate to join our team at Run With Stride. As a key member of our studio, you will be responsible for providing exceptional customer service, driving sales, and contributing to a positive and engaging experience for our members.
Responsibilities:
- Execute the full sales process, including lead generation, follow-up, and closing sales
- Meet and exceed sales goals as established by the General Manager
- Conduct studio tours with new prospects to build rapport and facilitate sales
- Be knowledgeable about products, programs, and pricing
- Emphasize and enforce the objectives of the studio as a fitness and wellness provider
- Book quality appointments to achieve monthly sales quotas
- Participate in grassroots and community events to promote the studio
- Assist with maintaining a clean, safe, and inviting environment
- Assume responsibility for developing selling skills
Requirements:
- Excellent sales, communication, and customer service skills
- Goal-oriented with an ability to achieve sales targets
- Strong customer service skills
- Ability to learn and use the ClubReady software system
- Must be fluent in English and have excellent communication skills via in-person, phone, and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required
- Attend special events and trainings as needed
Physical Requirements:
- May be required to sit or stand for up to four hours at a time
- May be required to reach with hands and arms
- Must be able to bend, lift, kneel, and drive a car
- Must be able to climb up and down flights of stairs as elevators are not present at all locations
- May be asked to occasionally lift up to 30 pounds
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust and focus
- Must be able to effectively hear in person and via telephone
Compensation and Perks:
- Competitive hourly wage
- Opportunity for bonus based on performance
- Opportunity for growth within the studios, including additional sales and management positions
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