Front Desk Associate

2 weeks ago


Irvine, California, United States Run With Stride Full time
Job Summary: The STRIDE Advisor is a key member of our team, responsible for providing exceptional customer service and sales support to our clients. As a Front Desk/Sales Associate, you will be the first point of contact for our customers, ensuring a welcoming and engaging experience. If you are passionate about fitness, customer service, and sales, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Execute the full sales process, from lead generation to closing the sale
  • Meet and exceed sales goals, as established by the General Manager
  • Conduct studio tours to build rapport and facilitate sales
  • Be knowledgeable about products, programs, and pricing
  • Emphasize and enforce the objectives of the studio as a fitness and wellness provider
  • Book quality appointments to achieve monthly sales quotas
  • Participate in grassroots/community events to promote the studio
  • Assist with maintaining a clean, safe, and inviting environment


Requirements:
  • Excellent sales, communication, and customer service skills
  • Goal-oriented with the ability to achieve sales targets
  • Strong customer service skills
  • Ability to learn and use the ClubReady software system
  • Must be fluent in English and have excellent communication skills via in-person, phone, and email
  • Must be able to work under pressure and meet tight deadlines


Physical Requirements:
  • May be required to sit or stand for up to four hours at a time
  • May be required to reach with hands and arms
  • Must be able to bend, lift, kneel, and drive a car
  • Must be able to climb up and down flights of stairs, as elevators may not be present at all locations


Compensation and Perks:
  • Competitive hourly wage
  • Opportunity for bonus based on performance
  • Opportunity for growth within the studios, including additional sales and management positions


Closing shifts are varied to change. Most shifts will be from 3 PM to 9/10 PM.

Compensation: $13.50 - $14.00 per hour
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