Glass Technician Specialist

1 day ago


Silver Spring, Maryland, United States Tesla Full time
Job Title: Glass Technician

Tesla is seeking an experienced Mobile Glass Technician to join our team. This role involves substantial customer and employee interaction, requiring technical expertise and a strong focus on delivering exceptional customer service.

Responsibilities:
  • Operate a variety of hand, power, and shop tools for the servicing of automotive glass components.
  • Collaborate with experienced technicians on inspecting, repairing, and servicing Tesla electric vehicles as needed.
  • Ensure the vehicle Driver's Assistance System is functioning correctly using computer/calibration software when applicable.
  • Conduct equipment inspections, adjustments, and certifications.
  • Maintain records of time, expenses, and materials.
  • Safely operate company vehicles, communicate professionally with customers and stakeholders, and ensure vehicle cleanliness.
  • Daily regional travel.
Requirements:
  • Hands-on experience removing and installing glass, primarily windshields; trade school training/ASEs preferred.
  • Excellent verbal and written communication skills and ability to follow instructions with attention to detail.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders.
  • Ability to quickly adapt to new systems, processes, and a dynamic work environment.
  • Must be comfortable with daily regional travel and operating a large service vehicle.
  • Excellent customer service and problem-solving abilities.
  • Valid driver's license required.
Benefits:
  • Competitive pay.
  • Aetna PPO and HSA plans.
  • Family-building, fertility, adoption, and surrogacy benefits.
  • Dental and vision plans.
  • Company-paid HSA contribution.
  • Healthcare and Dependent Care Flexible Spending Accounts.
  • LGBTQ+ care concierge services.
  • 401(k) with employer match.
  • Employee Stock Purchase Plans.
  • Company-paid Basic Life, AD&D, short-term, and long-term disability insurance.
  • Employee Assistance Program.
  • Sick and Vacation time.
  • Commuter benefits.
  • Employee discounts and perks program.
Expected Compensation:

$28.98 - $55.41/hour + cash and stock awards + benefits.


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