Healthcare Access Coordinator

2 weeks ago


Houston, Texas, United States Su Vida Services Inc Full time
Suvida Healthcare Overview
Suvida Healthcare is a healthcare provider that delivers high-quality care to Medicare-eligible Hispanic seniors. Our primary care program addresses the physical, behavioral, social, and cultural needs of our patients. As a member of our team, you will have the opportunity to make a meaningful impact on the lives of our patients and their families.

Job Details
The Care Coordinator will work closely with the Nurse Care Manager to deliver high-quality care to our patients. This includes conducting daily patient follow-ups, processing DME and home health orders, triaging calls, and retrieving hospital records for recently admitted patients. The Care Coordinator will also perform other clinical clerical tasks within the scope of practice for high-risk patients.

Duties and Responsibilities
  • Conduct daily patient follow-ups for high-risk patients within the Chronic Care Program.
  • Process DME and home health orders efficiently and accurately.
  • Receive inbound triage calls from patients and coordinate appropriate responses to acute patient needs.
  • Retrieve hospital records for patients recently admitted to external facilities.
  • Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs.

Requirements
To be successful in this role, you will need:
  • Minimum 2 years of experience as a Medical Assistant or a LPN/LVN.
  • Experience in chronic care management or related field preferred.
  • Excellent interpersonal and communication skills.
  • Strong organizational and time management abilities.
  • Proficiency in Microsoft Office suite.
  • Bilingual/Bicultural (English and Spanish) required.
  • High school diploma or equivalent.
  • Completion of a Medical Assistant program required.
  • Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required.
  • LPN/LVN license preferred.

Benefits
We offer a competitive salary of $65,000 - $75,000 per year, depending on experience, plus benefits including best-in-class medical/dental coverage, free mental health & life coaching for team members and their dependents, paid community service day, paid parental/family leave, paid bereavement leave, generous paid time off (PTO), 401k retirement plan with company match, and much more.

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