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Bilingual Branch Manager
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Branch Manager. As a key member of our branch team, you will be responsible for helping our customers meet their financial goals by providing exceptional service and support.
Key Responsibilities- Originate new loan business by listening to customers, understanding their needs, and recommending the best consumer loan and voluntary product solutions.
- Educate customers on all of our consumer lending services, including how to improve credit and consolidate debt.
- Handle a variety of tasks that contribute to the success of the branch, including evaluating loan applications, performing risk analysis, making credit decisions, administering loan closings, and processing insurance claims.
- Assist the Branch Manager with recruiting and training, as well as developing and implementing plans to meet sales goals, promote our core values, and ensure an outstanding client experience.
- Bachelor's degree in Business, Finance, Sales, or a related field.
- 1 year or more of customer-facing sales experience.
- Spanish speaking skills are desirable but not required.
- Professional demeanor, positive attitude, strong communication and customer relations skills.
- Ability to work well independently, as well as a team member in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite.
- Valid driver's license, reliable transportation, and auto insurance, and a satisfactory driving record.
- Must meet our acceptable standards for criminal background history, credit history, and pass a pre-employment drug screen.
- Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products.
- Willingness and ability to relocate for promotion into a Branch Manager role.
- Competitive compensation and benefits package.
- Health, Dental, and Vision Insurance.
- 15 days of Paid Time Off (PTO) to start + 1 additional personal day.
- 401k + employer match.
- Company provided Life Insurance & Long Term Disability.
- Employee Assistance Program - Confidential mental health support.
- Employee of the Month Program.
- Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society.
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year.
