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Site Operations Supervisor

2 months ago

Macon, Georgia, United States River Edge Behavioral Health Full time
About the Role

River Edge Behavioral Health is a leading provider of evidence-based treatment programs for women seeking recovery from substance use disorder. We welcome mothers, pregnant women, and women primarily of childbearing age to our supportive, substance-free environment.

Job Summary

We are seeking a highly skilled and experienced Site Supervisor to oversee daily operations, coordinate program activities, and provide leadership to our site's staff. The successful candidate will collaborate with team members to create a positive work environment, ensure compliance with regulations, engage with clients, and report on-site activities.

Key Responsibilities
  • Supervise clinical and support staff at the facility, providing direction, guidance, and support to ensure smooth operations.
  • Oversee treatment plans for program participants, assessing needs, developing individualized plans, and regularly evaluating progress.
  • Contact referrals and schedule intake appointments, ensuring timely and efficient client intake processes.
  • Revise client programs/groups for Life Skills and Recovery (LSR/LSO) purposes, adapting to client needs and program requirements.
  • Diagnose and document client notes, including Behavioral Risk Reduction (BRR) assessments as needed.
  • Submit reports to relevant agencies, maintaining compliance with contractual obligations and regulatory requirements.
  • Liaise with external agencies, such as the Department of Family and Children's Services (DFCS), to maintain contract compliance and address programmatic needs.
  • Monitor and audit client records and utilization management, ensuring accurate and up-to-date information.
  • Facilitate staff meetings, complete meeting minutes, agendas, supervision forms, and organizational charts, promoting effective communication and collaboration.
  • Manage the intake waiting list and occupancy list, ensuring efficient client flow and resource allocation.
  • Oversee the Therapeutic Childcare program, preparing monthly reports and ensuring program quality and effectiveness.
  • Create staffing schedules and manage timesheets, ensuring accurate and timely payroll processing.
  • Monitor peer groups and life skills training discussion topics, adapting to client needs and program requirements.
  • Submit monthly organizational charts to the Leadership team, promoting transparency and accountability.
  • Facilitate the client's discharge process, ensuring a smooth transition to post-program support.
  • Perform other duties as assigned, contributing to the overall success of the program.
Requirements
  • Master's degree in a social service field (Social Work, Sociology, Psychology, Human Services) or related field.
  • Associate License or Fully Licensed in either LAPC, LMSW, LAMFT, LMFT, LPC, or LCSW.
  • At least two (2) years supervisory experience in mental health or healthcare settings.
  • All applicants must pass an intensive background check and pre-employment drug test.
  • Demonstrate expertise and knowledge in mental health and substance abuse services, as well as community resources.
Competencies
  • Supervision and Leadership: Ability to effectively supervise clinical and support staff, providing direction, guidance, and support to ensure smooth operations.
  • Treatment Planning and Evaluation: Proficiency in overseeing treatment plans for program participants, assessing needs, developing individualized plans, and regularly evaluating progress.
  • Administrative and Reporting Skills: Skill in managing administrative tasks related to client intake, documentation, reporting, and compliance.
  • Communication and Collaboration: Effective communication is essential for liaising with external agencies, coordinating referrals, and maintaining compliance with contractual obligations.
  • Organization and Time Management: Managing multiple responsibilities, such as scheduling appointments, maintaining waiting lists, preparing reports, and overseeing staff meetings, requires strong organizational skills and the ability to prioritize tasks effectively.