Patient Advocate

3 weeks ago

Gillette, Wyoming, United States Elevate Patient Financial Solutions Full time
Job Summary

The Patient Advocate role at Elevate Patient Financial Solutions is a dynamic opportunity to make a positive impact on the lives of uninsured hospital patients. As a liaison between patients, hospitals, and government agencies, you will play a critical role in connecting individuals to programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Document cases accurately and timely in company programs and hospital systems
  • Provide exceptional customer service and maintain a structured work queue of patient accounts
  • Collaborate with hospital staff, case managers, social workers, and financial counselors
  • Answer incoming telephone calls, make outbound calls, and track paperwork for Medicaid patients
  • Maintain contact with applicants and government agencies, and assist with gathering reports or records as needed
  • Inform clients of approvals and denials of coverage, and participate in additional training requirements
Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills and ability to multitask
  • Proficient experience with Microsoft Office Suite, with emphasis on Excel and Outlook
  • Effective communication skills, both oral and written
Benefits

ElevatePFS offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K matching, paid time off, and holidays. We also offer pet insurance and an employee referral bonus program.

We believe in teamwork and having fun together. Our company culture values career growth and development, and we offer opportunities for advancement.

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