Patient Advocate

1 week ago


Gillette, Wyoming, United States Elevate Patient Financial Solutions Full time
Job Summary

The Patient Advocate role at Elevate Patient Financial Solutions is a dynamic opportunity to make a positive impact on the lives of uninsured hospital patients. As a liaison between patients, hospitals, and government agencies, you will play a critical role in connecting individuals to programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Document cases accurately and timely in company programs and hospital systems
  • Provide exceptional customer service and maintain a structured work queue of patient accounts
  • Collaborate with hospital staff, case managers, social workers, and financial counselors
  • Answer incoming calls, make outbound calls, and track paperwork for Medicaid patients
  • Maintain contact with applicants and government agencies, and assist with gathering reports and records
  • Request home visits as needed and inform clients of approvals and denials
Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability and critical thinking skills
  • Proficient experience with Microsoft Office Suite, especially Excel and Outlook
  • Effective communication and multitasking abilities
Benefits

ElevatePFS offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K matching, and paid time off. We believe in making a positive impact on our employees and their families.


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