Junior IT Support Specialist

3 weeks ago


Mastic Beach, New York, United States MyCareersFuture Full time

Job Summary:

The Junior Windows Administrator will play a key role in supporting and maintaining our Windows server infrastructure, ensuring optimal performance, reliability, and security. This role involves assisting with the configuration, management, and troubleshooting of Windows-based systems, as well as providing technical support to end-users.

Key Responsibilities:

  • Assist in the installation, configuration, and maintenance of Windows Server environments, ensuring seamless integration with existing systems.
  • Monitor system performance, troubleshoot issues, and perform routine maintenance tasks to prevent downtime and ensure business continuity.
  • Manage user accounts, permissions, and security settings in Active Directory, ensuring secure access to company resources.
  • Implement and manage backup and recovery processes, ensuring critical data is protected and easily recoverable.
  • Ensure the security of systems through regular updates, patches, and vulnerability assessments, minimizing the risk of cyber threats.
  • Support and maintain Windows-based applications and services, ensuring they operate efficiently and effectively.
  • Provide technical support and guidance to end-users, resolving issues and improving overall user experience.
  • Document system configurations, procedures, and troubleshooting steps, ensuring knowledge is shared and retained within the team.
  • Collaborate with senior administrators on system upgrades, migrations, and projects, driving business growth and innovation.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • Basic knowledge of Windows Server operating systems and Active Directory, with a strong understanding of networking concepts, including TCP/IP, DNS, and DHCP.
  • Familiarity with scripting languages (PowerShell, Batch) is a plus, as is experience with virtualization technologies (e.g., VMware, Hyper-V).
  • Strong problem-solving skills and attention to detail, with good communication and interpersonal skills.
  • Ability to work both independently and as part of a team, with a willingness to learn and adapt to new technologies.

Preferred Qualifications:

  • Microsoft Certified: Windows Server Fundamentals or similar certification.


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