Staff Support Associate

1 week ago


Chicago, Illinois, United States NorthShore University HealthSystem Full time
Job Summary

We are seeking a highly motivated and detail-oriented Staff Support Technician to join our team at NorthShore University HealthSystem. As a Staff Support Technician, you will play a vital role in providing exceptional patient care and support to our patients and families.

Key Responsibilities
  • Provide basic care for patients under the direction of a Registered Nurse on our inpatient units.
  • Facilitate communication between the patient, their family, and the patient's care team via video conference applications or phone.
  • Respond to patient call lights promptly and courteously.
  • Assist with setting up meals for patients and ordering meals.
  • Keep patient rooms tidy and refresh patient's linen as needed.
  • Assist patients with simple hygiene/comfort measures such as washing hands/face and oral care.
  • Transport patients to other departments or during discharge as directed by the RN.
  • Handle infectious waste and linen according to established hospital procedure.
  • Adhere to proper infection control standards and hand washing techniques to avoid cross contamination.
Requirements
  • High School Diploma or GED preferred or equivalent work experience.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • Ability to lift 100+ pounds and work in a physically demanding environment.
What We Offer
  • Career Pathways to Promote Professional Growth and Development.
  • Retirement Options with Company Match.
  • Community Involvement Opportunities.


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