Family Store Operations Coordinator
3 days ago
Job Summary:
Achieve exceptional customer satisfaction by providing excellent customer service while ensuring efficient sales floor operations. Promote a positive work environment that fosters teamwork and productivity.
Key Responsibilities:
- Supervise clerks in performance of duties to ensure compliance with directives and guidelines.
- Assist with training for new personnel, enhancing their skills and knowledge to deliver exceptional customer experiences.
- Oversee cash handling procedures, ensuring accurate banking of receipts and timely submission of information.
- Attend monthly staff meetings, keeping managers and personnel informed about new policies and directives.
- Leverage leadership skills to drive customer development and retention plans, guaranteeing an exceptional customer experience.
- Report safety hazards and take responsibility for the protection of personnel, property, and building.
- Monitor and address detrimental behavior by clerks, promoting a positive work environment.
Qualifications and Skills:
- High school graduate or equivalent required; Associates degree preferred or equivalent combination of training and experience.
- 2 years of experience in retail sales.
Technical Requirements:
- Proficient in Microsoft Office 365.
- Familiarity with TEAMS and SharePoint.
- Skilled in operating Point of Sales System.
Benefits and Perks:
- Competitive salary: $60,000 - $70,000 per year.
- Health care benefits including medical, dental, vision, hearing, flexible spending accounts, AFLAC, and voluntary life insurance benefits.
- Short-term and long-term disability options.
- Pet insurance.
- Pension contributions begin after one year of employment.
- 403(b) voluntary retirement savings plan available immediately.
- Employee discounts.
- Paid time off, including sick days, vacation, personal days, floating holidays, and birthday off with pay.
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