Family Store Operations Coordinator

3 days ago


Port Huron, Michigan, United States The Salvation Army Central Territory Full time
The Salvation Army Central Territory is seeking a highly skilled Family Store Assistant Manager to support the store manager with day-to-day operations, ensuring compliance with established policies and procedures.

Job Summary:
Achieve exceptional customer satisfaction by providing excellent customer service while ensuring efficient sales floor operations. Promote a positive work environment that fosters teamwork and productivity.

Key Responsibilities:
  • Supervise clerks in performance of duties to ensure compliance with directives and guidelines.
  • Assist with training for new personnel, enhancing their skills and knowledge to deliver exceptional customer experiences.
  • Oversee cash handling procedures, ensuring accurate banking of receipts and timely submission of information.
  • Attend monthly staff meetings, keeping managers and personnel informed about new policies and directives.
  • Leverage leadership skills to drive customer development and retention plans, guaranteeing an exceptional customer experience.
  • Report safety hazards and take responsibility for the protection of personnel, property, and building.
  • Monitor and address detrimental behavior by clerks, promoting a positive work environment.

Qualifications and Skills:
  • High school graduate or equivalent required; Associates degree preferred or equivalent combination of training and experience.
  • 2 years of experience in retail sales.

Technical Requirements:
  • Proficient in Microsoft Office 365.
  • Familiarity with TEAMS and SharePoint.
  • Skilled in operating Point of Sales System.

Benefits and Perks:
  • Competitive salary: $60,000 - $70,000 per year.
  • Health care benefits including medical, dental, vision, hearing, flexible spending accounts, AFLAC, and voluntary life insurance benefits.
  • Short-term and long-term disability options.
  • Pet insurance.
  • Pension contributions begin after one year of employment.
  • 403(b) voluntary retirement savings plan available immediately.
  • Employee discounts.
  • Paid time off, including sick days, vacation, personal days, floating holidays, and birthday off with pay.


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