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Retail Area Manager

2 months ago


Ewa Beach, Hawaii, United States Ross Stores Full time

JOB TITLE: Area Supervisor at Ross Stores

GENERAL PURPOSE: The Area Supervisor is a vital member of the Store Leadership team, responsible for overseeing designated sections of the store and managing overall operations in the absence of the Store Manager. Key responsibilities include store opening and closing procedures, supervising team members, and fostering a welcoming shopping atmosphere. This role also involves ensuring proper merchandise display and maintaining a tidy work environment.

ESSENTIAL FUNCTIONS:

Ensuring Safety and Security:

  • Prioritizes the safety of customers and staff, taking necessary actions to uphold a secure shopping experience.
  • Monitors building security, including access control and alarm system checks.
  • Emphasizes customer safety and adheres to emergency protocols.

Customer Engagement:

  • Interacts courteously with customers, associates, and management.
  • Upholds company branding and dress code standards.

Merchandising Standards:

  • Ensures that merchandise presentation aligns with company expectations.
  • Oversees the organization of the stockroom and the placement of products on the sales floor.

Loss Prevention Strategies:

  • Manages loss prevention efforts and observes customer and associate interactions.
  • Exhibits integrity and transparency in all dealings.

Front-End Management:

  • Optimizes productivity in front-end operations.
  • Trains associates on cash handling and operational procedures.

Fitting Room Oversight:

  • Ensures cleanliness and compliance with company policies in fitting areas.

Administrative Responsibilities:

  • Handles cash management and payroll tasks as directed by the Store Manager.
  • Completes additional assignments as delegated by the Store Manager.

COMPETENCIES:

  • Work Process Management
  • Business Insight
  • Talent Development
  • Effective Communication

QUALIFICATIONS AND SKILLS:

  • Strong verbal communication abilities
  • Previous experience in customer service and supervisory roles is preferred
  • Availability to work evenings and weekends

PHYSICAL REQUIREMENTS:

Must demonstrate the physical capability to perform essential tasks.

SUPERVISORY RESPONSIBILITIES:

Oversees retail associates and stockroom personnel.

DISCLAIMER:

This job description outlines primary duties and responsibilities. Ross Stores is an equal opportunity employer committed to diversity and inclusion. Compensation for this position ranges from $16.00 to $16.50 per hour, depending on experience, skills, and location.