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Retail Banking Professional

2 months ago

Chicago, Illinois, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Professional. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing personalized financial solutions, and driving business growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain a deep understanding of our customers' financial needs and goals, providing tailored solutions to meet their needs.
  • Product Knowledge: Stay up-to-date on our full range of retail banking products and services, including deposits, loans, and fee-based services.
  • Sales and Cross-Selling: Utilize the consultative sales process to identify opportunities to cross-sell and upsell products and services to existing customers.
  • Relationship Building: Foster strong relationships with customers, colleagues, and business partners to drive business growth and customer satisfaction.
  • Risk Management: Maintain a strong understanding of risk management principles and practices, ensuring compliance with regulatory requirements and Bank policies.
Requirements
  • Education: College degree or equivalent work experience.
  • Experience: 1-2 years of experience in a retail banking or financial services environment.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
Working Conditions
  • Work Environment: Normal office environment with extended viewing of computer screens.
  • Travel: Ability to travel within the affiliate for training and scheduling flexibility.