Retail Banking Associate

1 day ago


Chicago, Illinois, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Personal Banker Associate to join our team at Fifth Third Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, building long-lasting relationships with existing and prospective customers, and helping them achieve their financial goals.

Key Responsibilities
  • Develop and maintain a deep understanding of our products and services to provide tailored solutions to customers
  • Build and maintain a strong customer base through proactive outreach efforts and relationship-building
  • Work collaboratively with internal partners to ensure customer needs are met and all problems are resolved
  • Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions
  • Process teller transactions and adhere to balancing guidelines
Requirements
  • High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience
  • Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships
  • Ability to professionally represent Fifth Third Bank in verbal and written communication
  • Exhibits business acumen and ability to make sound decisions
Working Conditions
  • Normal office environment
  • Extending viewing of computer screens


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