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Room Care Specialist

2 months ago


Missoula, Montana, United States New Castle Hotels & Resorts Full time

Job Summary

We are seeking a detail-oriented and organized Housekeeping Attendant to join our team at New Castle Hotels & Resorts. As a Housekeeping Attendant, you will play a critical role in ensuring our guests have a clean and comfortable stay.

Key Responsibilities

  • Maintain Cleanliness and Organization - Ensure guest rooms are clean, tidy, and well-stocked with linens, towels, and amenities.
  • Attention to Detail - Pay close attention to details to ensure rooms meet or exceed hotel standards.
  • Team Collaboration - Work collaboratively with housekeeping colleagues to achieve departmental goals and objectives.
  • Guest Interaction - Provide exceptional customer service by greeting guests warmly and responding to their needs in a timely and professional manner.
  • Safety and Security - Adhere to hotel safety and security policies and procedures to ensure a safe and secure environment for guests and colleagues.

Requirements

  • Basic English Communication Skills - Possess basic English communication skills to effectively interact with guests and colleagues.
  • Physical Demands - Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Visual Acuity - Near vision required to see details at close range.
  • Ability to Work in a Fast-Paced Environment - Ability to work in a fast-paced environment with multiple priorities and deadlines.