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Market Operations Manager

2 months ago

Severn, Maryland, United States Walmart Full time
Position Overview

As a Market Operations Manager, you will play a pivotal role in overseeing multiple facilities, ensuring operational excellence and compliance with company standards. Your responsibilities will include:

Leadership and Development

Provide guidance and mentorship to facility managers, establishing clear expectations and accountability. Foster a culture of growth by identifying development opportunities and recognizing high performance.


Talent Acquisition and Retention

Champion human resource initiatives to attract and maintain a diverse and high-performing workforce. Address business needs and turnover proactively to ensure a robust talent pipeline.


Customer Service Excellence

Implement and model superior customer service standards across all facilities. Understand customer needs and create an environment where facility managers can exceed customer expectations.


Compliance and Safety

Ensure adherence to company policies and legal regulations by monitoring safety and compliance controls. Develop action plans to address any operational challenges.


Financial Performance

Drive financial success by preparing and analyzing financial reports, managing budgets, and identifying areas for cost control and improvement.


Strategic Direction

Analyze business objectives and customer needs to develop and implement effective strategies. Measure outcomes to ensure alignment with company goals and identify opportunities for enhancement.


Workforce Engagement

Develop strategies to recruit and nurture a skilled workforce. Support mentorship and succession planning initiatives to ensure long-term organizational success.


Community Engagement

Build and leverage partnerships within the community to enhance business objectives. Lead outreach initiatives that align with company values and goals.


Company Culture

Embody and promote the company's values, ensuring integrity and ethical standards are upheld across all operations. Foster an inclusive environment that values diversity and collaboration.


Benefits Overview

We offer competitive compensation, performance-based bonuses, and a comprehensive benefits package, including health coverage, retirement plans, and paid time off.


Join us in our mission to provide exceptional service and value to our customers while fostering a supportive and inclusive workplace.