Warehouse Operations Director

4 weeks ago


Severn, Maryland, United States Sysco Full time
Job Summary

This is an Operations position responsible for directing the activities associated with inbound and outbound warehouse operations. The successful candidate will be responsible for ensuring the efficient and effective management of warehouse operations, including product receiving, product replenishment, order selection, order loading, expense and revenue management, and ensuring compliance with government regulations.

Responsibilities
  • Direct the daily work and safety of Inbound and Outbound Warehouse managers, supervisors, and other associates.
  • Manage labor hours and consumable supplies within budget and work schedules, including extra work days and shifts as needed.
  • Supervise the proper selection, purchase, and utilization of Company assets in support of warehouse operations.
  • Coordinate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively.
  • Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to lumping services.
  • Maintain current certificate of insurance and hold harmless agreements for all contracted vendors.
  • Review the management of shipping and loading audits daily, ensuring all required documentation is accurately completed, including Hazard Analysis and Critical Control Points (HACCP), food safety, and catch-weight documentation, and that material is handled and stored correctly with a minimum potential for loss.
  • Prepare budget, profit plans, and capital requests as required.
  • Evaluate metrics and adjust activities to meet or exceed performance expectations.
  • Suggest efficiency ideas, cost reduction measures, and assist with the implementation of changes within inbound and outbound warehouse operations.
  • Identify problems, propose solutions to other members of management, and promote cooperation with other departments.
  • Ensure the use and updating of receiving, selection, and loading software systems.
  • Preserve associate relations through regular department or pre-shift meetings.
  • Maintain on-going interaction.
  • Keep open communication channels with associates by answering questions and explaining policies and procedures.
  • Monitor associate morale.
  • Submit and respond to ideas to improve associate engagement and enablement.
  • Interpret, train, and consistently enforce Company policies and procedures.
  • Coordinate efforts with the Safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections.
  • Make recommendations for disciplinary action and/or behavior modification where required.
  • Execute management functions of staff selection, development, discipline, performance reviews, and/or terminations.
  • Perform the duties of associates supervised and other related duties as needed.
  • Comply with local, state, and federal regulatory agencies (i.e., OSHA, AIB, FDA, USDA, etc.).
Qualifications
  • Bachelor's degree required or equivalent combination of education and related experience.
  • 7 years of related experience and/or training.
  • 1-3 years leading in a union environment strongly preferred.
  • Obtain a Powered Industrial Equipment Certification from Sysco within 3 months.
Professional Skills
  • Ability to read, comprehend, write, and speak English.
  • Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Capable of writing reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proven knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
  • Must have excellent computer skills.
  • Successfully engage and lead individual and team discussions and meetings.
  • Apply all relevant policies in a consistent, timely, and objective manner.
  • Adept in working with peers and associates from other departments, operating companies, and Corporate proactively and constructively.
  • Work in a disciplined manner and capable of following established procedures, practices, and comply with local, state, and federal regulations.
  • Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
  • Demonstrates skill in making an independent decision in support of company policies and procedures promptly.
  • Reports to work promptly and regularly.
  • Consistently meet deadlines.
Physical Demands
  • Regularly required to talk or hear.
  • Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.
  • Occasionally required to stoop, kneel, crouch, or crawl.
  • Must occasionally lift and/or move up to 100 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions
  • Regularly exposed to wet, hot, extreme cold, and/or humid conditions; and moving mechanical parts.
  • The associate works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call.
  • May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e., training, business continuation, etc.).
  • Occasionally exposed to high, precarious places.
  • Periodically exposed to fumes or airborne particles.
  • The noise level in the work environment is usually moderate.

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