Team Lead
3 weeks ago
We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.
Key Responsibilities- Lead a team of associates in providing customer service and resolving member complaints and issues
- Assist management with supervising associates, training, and developing their skills
- Communicate effectively with members, associates, and management to ensure seamless operations
- Monitor and maintain a clean and organized store environment
- Process memberships, upgrades, and credit accounts, and encourage membership renewals
- Participate in sales and marketing events, and complete and maintain marketing recaps and other required documentation
- Meet membership goals and promote the value of Sam's Club products and services
- 6 months retail experience, including operating front-end equipment and customer service experience
- Must be 18 years of age or older
- Preferred qualifications include leading a front-end team, supervising experience, and hiring, evaluating, mentoring, developing, and managing the workload of others
We offer a competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
We also offer PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.
About UsAt Sam's Club, we believe in living better and helping our associates, customers, and communities live better too. We value diversity, respect, and inclusion, and we're committed to creating a workplace where everyone feels valued and empowered to succeed.
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