Service Ambassador for Evening Shifts
6 days ago
About the Role
We are seeking a highly skilled and energetic Service Ambassador to join our evening shifts team at Palermo's Pizzeria in Tinley Park, IL.
As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless ordering experiences for our guests. You will work closely with your colleagues to maintain a clean and welcoming environment, ensuring that every guest leaves satisfied and eager to return.
Key Responsibilities
- Taking customer orders accurately and efficiently, using our POS system to manage transactions and provide personalized service.
- Monitoring online orders to ensure timely delivery and smooth fulfillment processes.
- Dispatching delivery orders effectively, utilizing your knowledge of local traffic patterns and navigation systems to minimize delays.
- Following closing procedures meticulously, ensuring that all equipment is cleaned, sanitized, and secured for the next day's operations.
Requirements
- Demonstrated experience in customer-facing roles, preferably in the food service industry, with expertise in problem resolution, POS systems, and phone systems.
- Food service and sanitation certification is a significant advantage, showcasing your commitment to maintaining high standards of quality and safety.
Work Environment
You will be working primarily in the evenings, including weekends and some holidays, which requires flexibility and adaptability. Our dynamic team environment offers opportunities for growth and development, as well as regular feedback and coaching to help you excel in your role.
About Palermo's Pizzeria
Palermo's Pizzeria has its roots in Chicago, dating back to 1961. Our family-owned business has always been guided by a simple yet powerful vision: to create a better pizza experience for our customers. We believe in building strong relationships with our guests, understanding their needs, and exceeding their expectations.
Our estimated salary for this position is around $18-$22 per hour, depending on experience and qualifications. If you are passionate about delivering exceptional customer service and have a knack for creating memorable experiences, we encourage you to apply. As a valued member of our team, you will enjoy a range of benefits, including competitive compensation, opportunities for professional growth, and a collaborative work environment that values teamwork and mutual respect.
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