Service Ambassador

6 days ago


Orland Park, Illinois, United States Rock Bottom Restaurant & Brewery Full time
Job Overview

We are seeking a charismatic Service Ambassador to provide exceptional guest experiences at Rock Bottom Restaurant & Brewery. This is a fantastic opportunity for individuals who thrive in fast-paced environments and have a passion for delivering top-notch service.

Key Responsibilities
  • Welcome guests, manage reservations, and ensure seamless transitions between seating areas.
  • Deliver outstanding customer service through attentive listening, prompt responses, and a genuine smile.
  • Collaborate with the front-of-house team to maintain an engaging atmosphere and exceed guest expectations.
Requirements

To be successful as a Service Ambassador, you should possess:

  • A warm and welcoming demeanor, always prioritizing guest satisfaction.
  • The ability to multitask, handle high-pressure situations, and remain composed under stress.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • A keen eye for detail, ensuring accuracy in managing reservations and seating arrangements.
Benefits

As a valued member of our team, you can expect:

  • A competitive hourly rate of $12-$15 per hour, commensurate with experience.
  • Paid training and ongoing development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including medical, dental, and vision insurance, available to eligible full-time employees.
  • An inclusive and dynamic work environment that fosters growth and support.


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