Nighttime Residential Program Coordinator

6 days ago


Tinley Park, Illinois, United States Crisis Center for South Suburbia Full time
Job Summary

We are seeking a highly skilled and compassionate Nighttime Residential Program Coordinator to oversee the day-to-day operations of our emergency shelter program. This is a challenging yet rewarding role that requires strong leadership skills, attention to detail, and a commitment to providing exceptional service to clients.

Responsibilities:
  • Coordinate and manage client activity, ensuring a safe and cooperative communal living environment.
  • Maintain accurate records and reports, including shift reports, client statistics, and facility maintenance needs.
  • Develop and implement effective conflict resolution strategies, working collaboratively with clients and staff to resolve issues and maintain a positive atmosphere.
  • Supervise and mentor staff members, providing guidance and support to ensure excellent customer service and program outcomes.
  • Collaborate with senior management and other departments to ensure seamless program operations and identify areas for improvement.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent and 3-5 years of related experience, including 1 year of residential manager experience.
  • Strong project management and personal workflow skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office (Excel, Word, PPT) and other relevant software applications.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations and stakeholders.
  • A valid driver's license and food sanitation certification.
Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. Additionally, we provide:

  • Paid time off and sick leave.
  • Training and development opportunities, including workshops and conferences.
  • Wellness resources, including access to a fitness center and mental health services.


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