Hospital Guest Services Representative
5 days ago
At Northern Dutchess Hospital, we are seeking a highly skilled Guest Services Representative to join our team. This role is responsible for providing exceptional customer service to patients, families, and visitors, ensuring a positive experience during their stay.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their needs and concerns in a timely and professional manner.
- Assist with wayfinding, providing directions and information about hospital services and amenities.
- Manage guest complaints and concerns, escalating issues to management as needed.
- Collaborate with hospital staff to ensure seamless communication and coordination of guest services.
- High school diploma or equivalent required.
- Minimum 12 months of direct customer service or hotel/hospitality experience.
- Ability to work in a fast-paced environment, with frequent interruptions and changing priorities.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
This role requires standing for full shifts, walking distances, and pushing guests in wheelchairs. Frequent lifting and pushing of heavy items may be required. The work environment is moderately noisy, with occasional exposure to disagreeable odors and minor injury or occupational hazards.
Medium to heavy physical effort may be required, with the ability to exert up to 35 pounds of force. Some exposure to dirt, odors, noise, and human waste may be present.
This is a non-exempt position, with a salary range of $26.83 hourly.
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Guest Services Representative
4 weeks ago
Rhinebeck, New York, United States Northern Dutchess Hospital Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Northern Dutchess Hospital. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to patients, families, and visitors.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met...
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Guest Services Representative
4 weeks ago
Rhinebeck, New York, United States Northern Dutchess Hospital Full timeJob SummaryWe are seeking a skilled Guest Services Representative to join our team at Northern Dutchess Hospital. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to patients, visitors, and staff.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and...
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Guest Services Representative
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Guest Services Ambassador
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Rhinebeck, New York, United States Northern Dutchess Hospital Full timeJob SummaryWe are seeking a skilled Guest Services Representative to join our team at Northern Dutchess Hospital. As a key member of our hospitality team, you will provide exceptional customer service to patients, visitors, and staff, ensuring a positive experience for all.ResponsibilitiesProvide warm and welcoming service to patients, visitors, and...
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