Hospital Guest Services Representative

5 days ago


Rhinebeck, New York, United States Northern Dutchess Hospital Full time
Job Title: Guest Services Representative

At Northern Dutchess Hospital, we are seeking a highly skilled Guest Services Representative to join our team. This role is responsible for providing exceptional customer service to patients, families, and visitors, ensuring a positive experience during their stay.

Key Responsibilities:
  • Provide warm and welcoming service to guests, responding to their needs and concerns in a timely and professional manner.
  • Assist with wayfinding, providing directions and information about hospital services and amenities.
  • Manage guest complaints and concerns, escalating issues to management as needed.
  • Collaborate with hospital staff to ensure seamless communication and coordination of guest services.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 12 months of direct customer service or hotel/hospitality experience.
  • Ability to work in a fast-paced environment, with frequent interruptions and changing priorities.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
Working Conditions:

This role requires standing for full shifts, walking distances, and pushing guests in wheelchairs. Frequent lifting and pushing of heavy items may be required. The work environment is moderately noisy, with occasional exposure to disagreeable odors and minor injury or occupational hazards.

Medium to heavy physical effort may be required, with the ability to exert up to 35 pounds of force. Some exposure to dirt, odors, noise, and human waste may be present.

This is a non-exempt position, with a salary range of $26.83 hourly.



  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Northern Dutchess Hospital. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to patients, families, and visitors.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryWe are seeking a skilled Guest Services Representative to join our team at Northern Dutchess Hospital. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to patients, visitors, and staff.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and...


  • Rhinebeck, New York, United States Nuvance Health Full time

    Job SummaryWe are seeking a skilled Guest Services Representative to join our team at Northern Dutchess Hospital. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our patients, families, and visitors.ResponsibilitiesProvide warm and welcoming service to patients, families, and visitorsAssist with...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryWe are seeking a skilled Guest Services Representative to join our team at Northern Dutchess Hospital. As a key member of our hospitality team, you will provide exceptional customer service to patients, visitors, and staff, ensuring a positive experience for all.ResponsibilitiesProvide warm and welcoming service to patients, visitors, and...


  • Rhinebeck, New York, United States Mirbeau Inn & Spa Full time

    Job SummaryThis role plays a vital part in ensuring guests have an exceptional experience during their stay at Mirbeau Inn & Spa.The Guest Services Agent's main focus is to be one of the friendly faces and a resource when registering arriving guests and checking out departing guests.Key ResponsibilitiesProvide a warm welcome to all guests using...


  • Rhinebeck, New York, United States Mirbeau Inn & Spa Full time

    Job SummaryMirbeau Inn & Spa is seeking a skilled Guest Services Agent to provide exceptional experiences for our guests. As a key member of our team, you will be responsible for ensuring a warm welcome and seamless check-in process for arriving guests, while also responding to questions and requests in a timely and professional manner.Key...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job Qualifications:For this role at Northern Dutchess Hospital, we require a high school diploma or equivalent, and general knowledge of high school subject matter, possibly including sciences, simple medical procedures or terminology, or office equipment.We are looking for candidates with a minimum of 12 months of direct customer service or...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Northern Dutchess Hospital seeks a seasoned nursing professional to oversee hospital operations and support the goals of the Nursing Department and Clinical Services. As Hospital Operations Manager, you will provide supervisory oversight to all hospital operations, ensuring quality care and service to patients. Your expertise will be instrumental in managing...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryWe are seeking a skilled Physical Therapist Assistant to join our team at Northern Dutchess Hospital. As a PTA, you will work closely with our physical therapists to administer rehabilitation treatments and modalities to patients. Your goal will be to help patients regain their functional abilities and reach their maximum performance...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryAs a Patient Service Technician at Northern Dutchess Hospital, you will play a vital role in ensuring the smooth processing of patients and their orders through our Outreach Laboratories collection facilities.Key ResponsibilitiesProvide exceptional patient reception and registration servicesCollect and process specimens with accuracy and attention...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job Title: Environmental Services AssociateJoin Northern Dutchess Hospital as an Environmental Services Associate and contribute to providing a clean and safe environment for patients and staff.Job Summary:Maintain the cleanliness of patient and hospital facilities by performing routine cleaning tasks, utilizing appropriate chemicals and supplies, and...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Service Technician to join our team at Northern Dutchess Hospital. This role is responsible for processing patients and their orders through Outreach Laboratories collection facilities.Key ResponsibilitiesReceiving and registering patientsCollecting and processing specimensEnsuring quality assurance...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryClean and maintain all areas of Northern Dutchess Hospital as assigned, adhering to regulatory requirements and hospital procedures to ensure a safe and sanitary environment.ResponsibilitiesClean and disinfect patient rooms, common areas, and equipmentRestock supplies and maintain inventoryOperate cleaning equipment and use chemicals safelyFollow...


  • Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job SummaryClean and maintain all areas of Northern Dutchess Hospital in accordance with regulatory requirements and hospital procedures to ensure a safe and sanitary environment.ResponsibilitiesClean and sanitize patient rooms, common areas, and other hospital facilitiesOperate and maintain cleaning equipment and suppliesFollow oral and written instructions...


  • Rhinebeck, New York, United States Monro Auto Service and Tire Centers Full time

    Job Title: Automotive General Service TechnicianJoin Monro Auto Service and Tire Centers as an Automotive General Service Technician and embark on a rewarding career in the automotive industry.About the RoleWe are seeking a highly motivated and skilled Automotive General Service Technician to join our team. As a General Service Technician, you will be...

  • CT Technologist

    3 days ago


    Rhinebeck, New York, United States Northern Dutchess Hospital Full time

    Job Summary:As a CT Technologist at Northern Dutchess Hospital, you will be responsible for producing high-quality computed tomographic images of patients of all ages. You will work closely with our team of radiologists and other healthcare professionals to ensure accurate diagnoses and effective patient care.Key Responsibilities:* Produce CT scans of...


  • Rhinebeck, New York, United States Rhinebeck Bank Full time

    Job Title: Universal BankerWe are seeking a highly skilled and motivated Universal Banker to join our team at Rhinebeck Bank. As a Universal Banker, you will be responsible for providing exceptional customer service and financial solutions to our clients.Key Responsibilities:Provide personalized banking services to customers, including account opening, loan...

  • Host/Hostess

    5 days ago


    Rhinebeck, New York, United States Mirbeau Inn & Spa Full time

    About UsMirbeau Inn & Spa is a family-owned and operated destination resort brand with a reputation for excellence in hospitality.Job SummaryWe are seeking a skilled and friendly Host/Hostess to join our team at the Willow Restaurant in Rhinebeck, NY.ResponsibilitiesEnsure a warm and welcoming atmosphere for guests by setting tables, greeting guests, and...


  • Rhinebeck, New York, United States Nuvance Health Full time

    Northern Dutchess Hospital Surgical Physician Assistant OpportunityNuvance Health is seeking a board-certified Surgical Physician Assistant to join its team at Northern Dutchess Hospital. The Nuvance Health Surgical PA Service is a hospital-based group covering Vassar Brothers Medical Center, Putnam Hospital Center, and Northern Dutchess Hospital in the...


  • Rhinebeck, New York, United States North American Partners In Anesthesia Full time

    Northern Dutchess Hospital CRNA OpportunityJoin North American Partners in Anesthesia as a Certified Registered Nurse Anesthetist (CRNA) at the Northern Dutchess Hospital in Rhinebeck, NY. This per-diem position offers a unique opportunity to work in a welcoming environment, providing quality care to patients in a range of medical conditions.About the...