Sales Associate Keyholder

4 weeks ago

Auburn, Washington, United States Express Full time
About the Role

We are seeking a highly skilled and motivated Retail Sales Associate Keyholder to join our team at Express. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of store appearance.

Key Responsibilities
  • Perform opening and closing procedures, including balancing registers, preparing deposits, and activating the security system.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stockroom to ensure a safe and inviting shopping environment.
  • Assist with product launch changes and follow company policies and procedures to ensure the safety of all associates and customers.
  • Deliver exceptional customer service, resolving issues promptly and efficiently.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • High school diploma or equivalent required.
  • 0-2 years of relevant retail experience preferred.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits

Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match.

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