Patient Care Operations Coordinator

1 week ago


Salisbury, North Carolina, United States BAYADA Home Health Care Full time

About Our Company

BAYADA Home Health Care is a renowned provider of home health care services, committed to delivering high-quality care to our clients. We value diversity, equality, and inclusion, and strive to create a workplace that is welcoming and supportive of all employees.

The Role

We are seeking a skilled and experienced Client Services Manager to join our team. As a Client Services Manager, you will be responsible for providing exceptional customer service, managing coordination of client services, and developing strong relationships with clients, referral sources, payors, and community organizations. The ideal candidate will have a bachelor degree, prior medical office or home care experience, and excellent communication and interpersonal skills.

Key Responsibilities

  • Provide outstanding customer service to clients and their families
  • Manage coordination of client services, including emergent scheduling issues
  • Develop and maintain strong relationships with clients, referral sources, payors, and community organizations
  • Implement effective fiscal management strategies to monitor metrics and ensure efficient use of resources

Benefits

  • Competitive salary range of $60,000 - $80,000 per year
  • Comprehensive benefits package, including paid holidays, vacation, and sick leave, vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program
  • Opportunities for growth and advancement in a dynamic and entrepreneurial environment


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