Operations Coordinator

5 days ago


Salisbury, North Carolina, United States The LaSalle Group Full time

At LaSalle Network, we are currently hiring for a Dispatcher position, reporting directly to our client's Columbia, MD office. The ideal candidate will have a high school diploma and 1-2 years of experience in a similar field.

Key Responsibilities:
  • Maintain and utilize automated monitoring equipment to receive fire and intrusion alarm signals from company-owned buildings.
  • Coordinate timely responses involving on-call personnel, fire departments, police, rescue agencies, and government agencies.
  • Serve as the central information hub for after-hours calls, situations, and emergencies.
  • Initial call receipt and coordination of response to emergencies.
  • Respond to sensitive issues with strict confidentiality.
  • Identify and communicate or resolve potential security and safety issues at corporate or retail locations.
  • Update and enter PIN codes.
  • Maintain key systems, process orders, and make keys as needed for all facilities, including Real Estate department properties.
Requirements:
  • 1-2 years of experience in a similar field preferred.
  • High school diploma.
  • Remote training and assistance of store management for alarm systems.
  • Direct calls, locate resources, and coordinate responses, inform, update, and follow up as needed.
  • Remotely program alarm panels.
  • Coordinate service calls on all retail Loss Prevention related equipment.


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