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Customer Service Representative
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The Retail Sales Associate plays a vital role in delivering exceptional customer experiences at The UPS Store #3764. As a key member of our team, you will be responsible for providing world-class service to all retail customers, ensuring their needs are met with professionalism and expertise.
Key Responsibilities:
- Deliver outstanding customer service to walk-in customers and telephone inquiries.
- Practice clear communication and good listening skills while working with customers and leadership.
- Take initiative to learn and stay current with available products and services.
- Utilize cross-sell and up-sell techniques to enhance available products and services.
- Strong computer skills, including Microsoft Office and Adobe Suites.
- Dependable and strong work history.
- Must be able to lift 45 pounds.
- Operate all equipment, software, and devices in an expert fashion and be able to teach others.
- Maintain a clean and safe work environment.
Requirements:
- High School diploma or GED required.
- Previous retail experience with continuous work history.
- Strong computer and internet skills.
- Friendly and genuinely helpful attitude.
- Professional appearance.
- Self-starter with an eagerness to learn the business.
About The UPS Store:
The UPS Store #3764 is a locally owned and operated business that offers a wide range of products and services to individuals and small businesses. We are committed to providing exceptional customer service and support to our community.