Client Service Liaison

7 days ago


Odessa, Texas, United States Jackson Hewitt - 3365 Full time
Job Overview

We are seeking a highly skilled Client Service Associate to provide exceptional support and services to our clients. This role involves actively engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times.

Responsibilities
  • Confirm client appointments and ensure seamless interactions
  • Distribute marketing materials to promote our services
  • Maintain accurate records of client interactions and communications
Requirements

To succeed in this role, you will need:

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
Benefits

In this role, you will enjoy:

  • A competitive salary range of $45,000 - $55,000 per year
  • Corporate discount program for employees and their families
  • Opportunities for advancement within the organization or as a tax professional
  • Tax preparation training and continuing education
About Us

Jackson Hewitt Tax Service is a leading provider of tax preparation and financial services. We pride ourselves on delivering exceptional customer experiences and providing opportunities for growth and development.



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