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Retail Store Manager

2 months ago

Hialeah, Florida, United States LIDS Full time

Job Summary

The Store Manager is responsible for the overall operation of the store, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing store associates, controlling expenses, and maintaining a high level of customer service.

Key Responsibilities

  • Store Operations
    • Manage store inventory, including receiving, transferring, and completing price changes.
    • Perform product counts and maintain accurate inventory records.
    • Open and close the store, following established procedures.
  • Associate Management
    • Recruit, develop, and train store personnel to achieve operational objectives.
    • Manage store associates through goal setting, regular follow-up, and progressive discipline.
    • Encourage compliance with company policies and procedures.
  • Customer Service
    • Ensure a high level of customer service, responding to customer inquiries and resolving issues promptly.
    • Maintain a clean and organized store environment, ensuring a positive shopping experience for customers.

Requirements

  • Education and Experience
    • A two-year post-secondary education and one year of related experience, or equivalent combination of education and experience.
  • Skills and Abilities
    • Proven supervisory skills, with capacity to deliver training material and assess retention.
    • Strong interpersonal skills and ability to communicate verbally in a clear and professional manner.
    • Ability to operate a computer and maneuver relative software programs.
    • Ability to lift up to 50 pounds and climb a ladder.
    • Standing required for up to 100% of work time.