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Insurance Account Specialist

2 months ago


Sterling Heights, Michigan, United States AssuredPartners Full time

Position Overview

As specialists in safeguarding what is most important to individuals, we are seeking a dedicated Account Manager to enhance our Personal Lines division and provide outstanding risk management services to our expanding clientele.

The Account Manager will collaborate closely with our sales team to oversee the daily management of existing clients' insurance portfolios, ensuring they are prepared for unforeseen events.

As one of the rapidly expanding insurance brokers in the industry, we are eager to welcome individuals who are keen on advancing their careers within the insurance sector. Your future with us is bright.

Why Consider This Opportunity?

  • Establish significant connections with clients while delivering meaningful solutions.
  • Gain visibility with Senior Leadership – collaborate with Client Services, Sales, and Agency Leadership who prioritize your professional growth.
  • Enjoy opportunities for career advancement and growth within AssuredPartners.

Key Responsibilities

  • Client Support: Maintain precise client records to provide daily support and address intermediate-level inquiries while delivering exceptional customer service. Foster strong business relationships with relevant insurance carrier representatives. Understand and meet carrier objectives to strengthen business partnerships.
  • Account Management: Keep files organized according to company standards. Adhere to company protocols to ensure positive audit outcomes. Verify the accuracy of account details for new and renewal policies per client requests, process change requests, and conduct endorsement checks. Ensure proper exposure for policy rating, complete coverage assessments, and gap analyses, and accurately manage agency bill transactions. Review all accounts receivable and policy cancellation notifications in accordance with Agency guidelines, ensuring timely processing. Monitor renewal premium increases for remarketing aligned with the agency's retention strategies. Secure necessary documentation for retention, including signed applications, replacement cost estimates, coverage rejections, and order confirmations.
  • Insurance Knowledge: Utilize technical expertise to ensure timely receipt of carrier quotes; review quotes for discrepancies and assist with carrier inquiries. Participate in training and pursue self-directed learning to enhance industry and technical knowledge.
  • Additional Duties: Perform other responsibilities as assigned.

What We Offer You

To assist you in making informed decisions for your personal development, we believe it is essential to share a glimpse of what we provide to our most valuable asset, our people:

  • Competitive base salary.
  • Generous Paid Time Off Package exceeding 30 days, including Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
  • Comprehensive health benefit options tailored to your needs; 5 affordable medical plans with rates based on your salary, company-funded HSA contributions with eligible HSA plan selections, 2 dental plans with orthodontia coverage and 3 cleanings per year, and 2 vision plan options.
  • 401(k) plan with company matching – 50% up to 6%.
  • Support for your fitness and wellness goals with discounts at over 11,000 gyms and fitness centers.
  • Access to mental health resources with 24/7 availability of licensed therapists.
  • Pet benefits and discounts.
  • Participation in Employee-led Resource Groups (ERGs) that amplify the voices of diverse demographics within AssuredPartners.

Qualifications

  • 2-5 years of relevant experience and/or training preferred.
  • Property and Casualty License required.
  • Familiarity with available personal lines coverages based on business and industry.
  • Proficient in delivering client service through electronic, telephone, and in-person interactions.
  • Strong problem-solving abilities; excellent written and verbal communication skills.
  • Proficient in Agency Management software or quick to learn new systems.
  • Proficient in Microsoft Office or similar software, including spreadsheet and presentation tools.

Grow with Us

AssuredPartners is committed to fostering innovation and growth for our clients. This makes us an ideal environment for creative, dynamic individuals who aspire to advance their careers while assisting businesses, families, and individuals in thriving.

We take pride in being the fastest-growing independent insurance broker in America, but we are even prouder of the genuine, caring relationships our employees cultivate with our clients daily.

Joining our team will provide you with the opportunity to engage in meaningful work while learning, advancing, and most importantly, growing with us.

AssuredPartners is dedicated to promoting diversity, equity, and inclusion, creating a workplace that embraces and thrives on the unique experiences, perspectives, and contributions of all team members. We are committed to bringing forth the best talent and most diverse individuals to drive growth, innovate, and think bigger.