Shift Manager

2 months ago


Springfield, Pennsylvania, United States Capriotti's Pennsylvania Full time
Job Summary

As a Shift Manager at Capriotti's Pennsylvania, you will be the face of the company, responsible for providing exceptional quality and service to our guests. You will be the leader of our team, ensuring that every guest has a positive experience in our restaurant.

Key Responsibilities
  • Team Leadership: Delegate duties and assign tasks to ensure that Team Members are prepared to serve our guests.
  • Quality Control: Ensure that all food is served hot, cold food is served cold, and all food is fresh and presented in a clean environment.
  • Inventory Management: Follow inventory control procedures and guidelines to ensure that we have the necessary supplies to meet our guests' needs.
  • Operational Excellence: Follow all company procedures and operational policies, including cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests.
  • Labor Management: Assist with labor management costs and ensure that we are operating efficiently.
  • Culture and Values: Act with integrity, honesty, and knowledge to promote our company values and culture.
Requirements
  • Guest Service Skills: Provide excellent guest service skills to ensure that every guest has a positive experience.
  • Leadership Skills: Must be able to take direction and delegate responsibilities to Team Members.
  • Adaptability: Ability to work in a fast-paced environment and adapt to changing situations.
  • Teamwork: Team-oriented, adaptable, dependable, and strong work ethic.
  • Communication: Ability to communicate effectively to keep all Team Members informed.
  • Schedule Flexibility: Flexible schedule, including nights and weekends.
  • Age Requirement: At least 18 years of age.


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