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Retail Banking Specialist

2 months ago

Edmonds, Washington, United States Banner Bank Full time


Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
With a legacy spanning over 130 years, we uphold core values that remain timeless: listen, learn, and assist businesses and individuals in achieving their aspirations. Our financial robustness and stability have earned us recognition from Forbes as one of the Best 100 Banks in America for eight consecutive years, and Newsweek has acknowledged Banner as one of the Most Trustworthy Companies for the past four years.
As a Banker at Banner Bank, you will deliver exceptional service to clients, representing the Bank and ensuring transactions are processed with accuracy and efficiency. Your role will involve guiding clients towards their financial objectives by actively promoting Bank products and services through both in-person interactions and telephone communications. You will be expected to demonstrate a high level of reliability and punctuality while collaborating effectively as a team member on all tasks.
Key Responsibilities:
  • Provide outstanding customer service and support to clients.
  • Process transactions accurately and efficiently.
  • Assist clients in achieving their financial goals by referring Bank products and services.
  • Maintain a strong level of personal reliability and punctuality.
  • Collaborate effectively with team members on various assignments.
Qualifications:
  • Minimum of 3 months of relevant experience, including cash handling, client service, and sales.
  • Prior experience as a Teller is preferred.
  • Strong organizational abilities; foundational skills in mathematics, negotiation, and problem-solving.
  • Excellent verbal and written communication skills; proper phone and email etiquette.
  • Strong interpersonal skills and the ability to build relationships; exceptional customer service aptitude.
  • NOTE: Candidates with higher levels of experience may be considered for a more advanced role within the same position.
Our Hiring Process:
  • Complete a straightforward application and respond to a few questions.
  • Participate in a brief assessment to provide insight into your work style.
  • Engage in a phone interview with the hiring manager or recruiter.
  • Attend an on-site interview with the manager and additional team members.
  • Receive an offer if it aligns with both your aspirations and those of Banner Bank.
  • Commence your career following a background check.
Compensation and Benefits:
  • Targeted starting hourly range (based on experience): $18+/hour
  • Comprehensive employee benefits package, including medical, dental, vision, long-term disability, short-term disability, and life insurance.
  • Paid vacation time, sick leave, and 11 company-paid holidays.
  • 401k plan with up to 4% matching contributions.
  • Tuition reimbursement opportunities.