Franchise Tax Services Representative

2 days ago


Manchester, Georgia, United States H&R Block Full time
Role Summary

We are seeking a highly skilled and organized CSP/Receptionist to join our team at H&R Block. As a key member of our office, you will be responsible for providing exceptional client service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Greet clients in a personalized and inviting manner, building rapport and establishing trust.
  • Match clients with the best-suited tax professional for their needs, ensuring a high level of satisfaction.
  • Schedule clients according to their preferences, ensuring efficient use of time.
  • Handle client exits by ensuring all current and future needs are met, providing a seamless transition.
  • Maintain a clean and organized office environment, working collaboratively with team members to achieve this goal.
Requirements

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional client service, we encourage you to apply.


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