Franchise Receptionist

2 days ago

Manchester, Georgia, United States H&R Block Full time
About H&R Block

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value diversity and inclusion, making everyone feel like they belong.

A Typical Day...

As a Client Service Professional/Receptionist, you'll focus on delivering exceptional client experiences. You'll inspire people to make confident, informed decisions about their lives, careers, and money. Your goal is to build strong client relationships that grow stronger each year.

Key Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization with team members
  • Perform other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
What We Offer

At H&R Block, we're curious, creative, and always on the move. If you're passionate about helping others and seeking a meaningful career, we invite you to join our team.

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