Service Coordinator

4 days ago


Southampton, Pennsylvania, United States Amcord Care Full time
Job Overview

Amcord Care Inc. is a leading provider of supportive services and community resources for the elderly and disabled.

Salary Information

The estimated annual salary for this position is $41,600, based on a 20 per hour rate in Pittsburgh.

Job Description

This role involves coordinating and facilitating supportive services and community resources for individuals based on their individual needs. Service coordinators will work from home but are required to travel to visit participants' homes a few times a week.

Responsibilities:
  • Complete orientation training and ongoing annual training remotely;
  • Manage an active caseload involving monitoring and evaluating options and services to meet individual health needs;
  • Conduct person-centered assessments and assist members in obtaining HCBS services that support independent living;
  • Inform and assist members in gaining access to needed LTSS and Medical Assistance services;
  • Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed;
  • Maintain ongoing communication internally and with caseload;
  • Notify members of their right to choose any willing and qualified provider to provide a service on the member's service plan;
  • Participate in remediation activities;
  • Responsible for holding a caseload of 70-80 participants;
  • Maintain ongoing communication with providers;
  • Ensure participants exercising participant-directed budget authority do not exceed approved service hours;
  • Report all member incidents and allegations of neglect/abuse within 24 hours;
  • Follow Amcord Care Inc. policies and procedures for document maintenance, confidentiality, records, and employees' rights.
Requirements:
  • Bachelor's degree in social work, psychology, or related field;
  • OR At least 3+ years of experience in a social service or health care related setting;
  • Reliable transportation;
  • Bilingual preferred but not required;
  • Ability to work independently with integrity in a virtual setting.

**Must have reliable transportation**, **bilingualism is a plus but not required**.


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