Night Auditor

2 months ago


Marquand, Missouri, United States White Lodging Full time
Job Summary

White Lodging is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and financial systems.

Key Responsibilities
  • Provide exceptional guest service and ensure a positive experience for all hotel guests.
  • Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
  • Consistently follow all credit, cash-handling, and accounting procedures to maintain accuracy and integrity.
  • Run various audits and reports, and record all revenues and statistics accurately to inform business decisions.
  • Read, analyze, interpret, and effectively explain items such as common reports, guest folios, and emergency procedures to ensure seamless operations.
  • Maintain the confidentiality and privacy of all guest and hotel information.
  • Effectively respond to and resolve guest concerns or complaints in a professional and courteous manner.
  • Respond to emergency situations and take appropriate action to ensure guest safety and well-being.
Requirements
  • A passion for customer service and a commitment to delivering exceptional guest experiences.
  • The ability to work independently while supporting hotel operations and collaborating with other teams as needed.
  • Strong attention to detail and organizational skills to maintain accuracy and efficiency in financial transactions and reporting.
  • Previous hospitality experience is preferred, but not required.
  • A willingness to work nights, weekends, and holidays as necessary to meet business needs.
  • The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time.
Benefits
  • DailyPay option for flexible compensation.
  • Day 1 Medical, Dental, and Vision insurance for comprehensive health coverage.
  • Vacation/Paid Time Off (PTO) with rollover for relaxation and rejuvenation.
  • Complimentary wellness tools to support mental and physical well-being.
  • Unlimited referral bonuses for successful candidate referrals.
  • 401(k) with company match for long-term financial security.
  • Hostcare Resources healthcare concierge for personalized support.
  • Leadership development opportunities for career growth and advancement.
  • Tuition reimbursement for continued education and skill development.
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences.
  • Multiple hotels in each market offer more opportunities for career advancement and growth.

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