Teller - Deposit Specialist - Nebraska City, NE
4 days ago
Arbor Bank is seeking a highly skilled and customer-focused Deposit Specialist to join our team. As a Deposit Specialist, you will be responsible for providing exceptional customer service, processing transactions, and building relationships with our customers.
Key Responsibilities:- Provide customer service by processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, loan payments, and night or mail deposits.
- Record all transactions and prepare daily settlements of teller cash and proofs transactions.
- Greet customers, deliver prompt and efficient service, and provide information about bank products and services.
- Answer incoming phone calls and ensure that the caller receives the service they need.
- Follow all required security procedures and policies.
- Provide customer service for all deposit account products and services, including checking accounts, savings accounts, certificates of deposit, health savings accounts, IRAs, and safe deposit boxes.
- Respond promptly to customer issues, questions, and concerns.
- Remain customer-focused, provide consistent and effective service, with an emphasis on customer retention and expansion.
- Know the features and benefits of bank products and services.
- Develop new banking relationships with prospective clients and expand existing relationships with current customers through the sale and cross-sale of bank products and services.
- Proactively work toward achievement of personal and branch sales and customer service goals.
- Project a professional image in dress, manner, communication, and focus.
- Demonstrate commitment, dependability, and respect for other team members with regular and predictable attendance, punctuality, and adherence to agreed-upon schedule of availability.
- Represent Arbor Bank by participating in community organizations and activities.
- Special projects and other duties as assigned or needed.
- Minimum of 2 years demonstrated customer contact, including customer service, bookkeeping, computer skills, and problem-solving.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Strong organizational skills.
- Strong verbal and written communication skills required.
- Ability and desire to work with a team of employees across multiple locations.
- High level of proficiency with organizing, facilitating, leading, and negotiating with team members to solve customer problems.
- Experience with Microsoft Office products, including Word, Excel, and Outlook.
- No adverse environmental conditions expected.
- Sedentary work that primarily involves sitting/standing.
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Communicating with others to exchange information.
- Repeating motions that may include the wrists, hands, and/or fingers.
- Assessing the accuracy, neatness, and thoroughness of the work assigned.
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Omaha, Nebraska, United States Arbor Bank Full timeJob Title: Deposit Specialist - TellerArbor Bank is seeking a highly skilled and customer-focused Deposit Specialist to join our team. As a Deposit Specialist, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.Key Responsibilities:Process a variety of financial transactions,...
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