Department Head

3 days ago


Grand Rapids, Michigan, United States Triad Service Center Full time
Job Overview

Triad Service Center is seeking a highly skilled Department Manager to oversee the daily operations and strategy within one of our departments. As a key member of our team, you will be responsible for ensuring customer satisfaction through excellent customer service, presenting a professional image, and promoting a safe working environment.

Key Responsibilities:

  • Oversee daily operations and strategy within the department
  • Ensure customer satisfaction through excellent customer service
  • Promote a safe working environment
  • Motivate employees and encourage growth
  • Assign duties and responsibilities to employees
  • Provide hands-on mentor training
  • Lead, direct, and coordinate employees within the department
  • Foster a productive working environment

Requirements:

  • Strong mechanical knowledge about parts/service
  • Positive, customer-focused attitude
  • Effective communication skills, both written and verbal
  • Self-motivated and confident
  • Strong interpersonal skills
  • Proficient knowledge with Computer Applications, e.g., Microsoft Office 365, Outlook, Word, and Excel
  • Ability to multi-task in a fast-paced environment
  • Understanding of workflow and processes from any of three departments
  • Ability to work independently and collaboratively across departments
  • Strong problem-solving skills

Benefits:

  • Medical, Dental, and Vision Coverage
  • Flexible Spending Account – Medical and Dependent Care
  • 401K Plan with Company Match
  • Company Paid Life Insurance, and Voluntary Life Insurance Options
  • Company Paid Short-Term Disability Benefits, Voluntary Long-Term Disability Benefits
  • Paid Holidays and Generous Paid Time Off Schedule
  • Wellness Resources and More

About Triad Service Center: Triad Service Center is a multi-state provider of parts, warranty, maintenance, and service for most makes and models of floor care equipment, and other commercial equipment. Established in 1977, we have 46 years of experience serving the industry. Triad is associated with Morrison Industries.

Morrison Industries: Morrison Industries is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, quality of life, competitive benefits, career progression, and so much more. This company is family-owned and offers over 70 years of service to our strong customer base.

Please visit our website www.triadservice.com to learn more about our company. Thank you for your consideration of this opportunity.



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