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Senior Vice President of Fixed Operations
2 months ago
Position Overview:
The Senior Vice President of Fixed Operations plays a pivotal role in driving strategic initiatives aimed at enhancing productivity, fostering growth, and improving the efficiency of the service and parts sectors.
Key Responsibilities:
This role encompasses oversight of Heavy Duty Trucks, Construction Equipment, and Body/Collision services. The individual will act as a catalyst for transformation, collaborating closely with Senior Leadership and Corporate Service & Parts Directors to fulfill Nuss' operational objectives and address customer requirements.
Core Duties Include:
- Strategically guide and influence Original Equipment Manufacturers (OEMs) and essential suppliers to align with Nuss' objectives.
- Oversee Service, Parts, Sales, and Warranty operations.
- Identify and implement critical initiatives within fixed operations focusing on Safety, Sales, Growth, and Efficiency.
- Stay informed about state and federal regulations affecting business units and drive processes to safeguard the enterprise.
- Monitor market conditions, including competitor offerings and both internal and external factors.
- Address high-profile challenges within fixed operations and implement effective solutions.
- Enhance financial performance by leveraging data to identify trends and operational needs.
- Maintain active visibility across all departments and locations, engaging with Customers, General Managers, Sales, and Service & Parts teams.
- Identify developmental needs for Directors, Managers, and Supervisors, promoting continuous improvement in leadership and technical capabilities.
- Ensure high levels of service and customer satisfaction, focusing on Value, Quality, and Sustainability.
- Drive technological innovations to meet both internal and external demands.
- Foster a culture that encourages development, retention, and ongoing improvement.
Qualifications:
Education:
A Bachelor's degree in Business, Operations, or a related field is preferred, although relevant experience may be considered in lieu of a degree.
Experience:
10-15 years of experience in Heavy Duty Truck and/or Construction Equipment dealership or fleet service environments. Proven leadership and managerial experience are essential. Candidates should demonstrate strong judgment, organizational skills, problem-solving abilities, and a commitment to supporting service staff and customers while managing costs.
Additional Skills:
Results-oriented with a collaborative approach, capable of building relationships, taking initiative, and prioritizing effectively to meet deadlines. Excellent written and verbal communication skills, including presentation capabilities. Strong critical thinking skills with a strategic outlook. Ability to navigate complex organizational dynamics and build trust and credibility. Demonstrates resilience and determination to overcome challenges and fulfill commitments.
About Nuss Truck & Equipment:
Join a leading provider of both OTR and vocational trucks, along with top-tier Volvo Construction Equipment, serving the Midwest. Our award-winning sales and service teams cater to all segments of the transportation and construction industries. With multiple strategic dealership locations, our experienced staff is dedicated to delivering exceptional customer care.
Benefits:
Nuss Truck & Equipment offers a competitive benefits package, including medical insurance, generous HSA contributions, dental insurance, matching 401k, tuition reimbursement, employee assistance programs, flexible spending accounts, and both long-term and short-term disability insurance. Enjoy paid holidays, paid time off, and direct deposit options.
Equal Opportunity Employer:
Nuss Truck & Equipment is committed to fostering a diverse workplace and welcomes applications from all backgrounds, regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.