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Restaurant Manager

2 months ago

Merrillville, Indiana, United States RMH Franchise Corporation Full time
Job Description

Job Summary:

The Assistant Manager is a key member of the management team responsible for ensuring the smooth operation of the restaurant. This individual will be responsible for managing the day-to-day activities of the restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities:

  • Restaurant Operations:
    • Ensure prompt and friendly service to guests
    • Direct the activities and performance of associates
    • Manage inventory levels and maintain adequate stock
    • Ensure product preparation and presentation meet company standards
    • Effectively schedule associates to meet sales demands
  • Associate Management:
    • Promote quality recruitment and referrals of potential management candidates
    • Develop and implement training programs for new managers
    • Assess the effectiveness of associates and provide feedback
    • Conduct thorough interviews and make hiring decisions related to hourly employees
  • Financial Management:
    • Responsible for controlling costs in assigned department
    • Determine materials and inventory to be purchased for assigned department
    • Maintain and control the assets of the company
  • Development and Growth:
    • Demonstrate organizational skills and complete assignments on schedule
    • Develop goals and action plans for personal and professional growth
    • Serve as a role model for managers and associates

Behavioral Performance Expectations:

  • Demonstrate professionalism in appearance, language, and conduct
  • Demonstrate supportiveness, cooperation, and respect to fellow employees
  • Maintain confidentiality with proprietary, confidential, or personal information

Applebee's Service Promise Expectations:

  • Make Friendly, Personal Connections
  • Keep it Clean and Comfortable
  • Set the Pace and be Attentive
  • Make it Right, Serve it Fast
  • Find it, Fix it