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We are seeking a highly motivated and compassionate Customer Care Worker to join our team at VOA-GNY. As a key member of our operations team, you will play a vital role in ensuring the well-being and success of our clients.
Key Responsibilities- Engage clients in services and promote client participation in daily program activities
- Protect client rights and promote client and co-worker safety
- Transport clients to appointments and ensure client adherence to rules and program activities
- Complete incident reports and document client participation and activities
- Perform other related duties as requested
- Associates degree and one year of relevant experience with a similar population or a high school degree or GED with at least two years of relevant experience
- Clean and valid driver's license
- Maintain agency authorized driver status
This position requires working in an office and transitional housing shelter environment, with activities occurring both inside and outside. The employee must be able to sit, stand, and walk, and occasionally lift and/or move items up to 20 pounds.
About VOA-GNYVOA-GNY is an anti-poverty organization that seeks to end homelessness in the New York metropolitan area by the year 2050. We focus on addressing the most prevalent causes of homelessness, including lack of affordable housing, unmet health needs, and lack of jobs that create wealth.
