Restaurant Operations Manager
6 days ago
At Ono Hawaiian BBQ, Inc, we are seeking a highly skilled and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are working efficiently and effectively.
Key Responsibilities:- Lead and manage a team of restaurant staff, including front-of-house and back-of-house employees.
- Ensure that all restaurant operations are running smoothly and efficiently, including food preparation, customer service, and cash handling.
- Monitor and maintain high standards of customer service, ensuring that all customers receive a positive experience.
- Manage inventory, supplies, and equipment, ensuring that the restaurant is well-stocked and that all equipment is in good working order.
- Develop and implement strategies to improve restaurant performance, including increasing sales and reducing costs.
- Collaborate with other departments, including marketing and human resources, to ensure that the restaurant is aligned with company goals and objectives.
- Minimum 1 year of experience working in a restaurant environment.
- Food Handler Card required by state or local health department.
- Ability to prioritize and multitask in a fast-paced environment.
- Basic math skills, excellent written and verbal communication skills.
- Excellent customer service skills.
- Strong leadership and time management skills.
- Proficient using MS Word, Excel, Email and basic computer skills.
- Must be able to work flexible schedule, including weekends and holidays.
- Kitchen area is hot and noise level is usually high.
- Walk-in refrigerated area is extremely cold.
- Working around kitchen equipment and tools.
- Standing, walking, talking, hearing for long periods of time.
- Lifting, carrying, pushing, pulling item up to 50 lbs.
- Frequent hand washing and the use of cleaning solution.
- Repetitive movement of arms, fingers, hands, and wrists.
- Reaching high storage shelving with a stepladder.
- Squatting, kneeling, bending to reach for objects in the lower cabinet or shelving.
We offer a competitive salary range of $16.00-$18.50 and a comprehensive benefits package. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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